SUPERVISOR (Front of House)
Supervise all front of the house activities
All cash and charge handling transactions and reconciliations from customers for all goods sold in the store
Working knowledge, including programming, of the POS system
Brewing coffee and replenishing coffee supplies throughout the day 
Wrapping and boxing pastries and breads for customers
Assembling sandwiches and paninis 
Properly storing items at the end of the day
Updating the daily menu board
Answer incoming calls with proper greeting and telephone etiquette. 
Assists in properly storing and organizing incoming inventory 
Replenishing supplies of food and non-food items as needed
Performs cleaning maintenance of the display cases and counters
Wiping down tables and chairs at the end of the shift
Front of the house floor maintenance including vacuuming, sweeping and mopping
Re-stocking of shop literature as needed
Trash removal from front of the house area when required 
Ability to work in a team-driven environment, take direction, offer direction and assist with problem solving
Establish and maintain a positive, professional relationship with co-workers and customers through effective, accurate, timely, and reliable communication and action
POSITION DESCRIPTION

FLSA:          Salary    
POSITION TITLE:    Supervisor
REPORTS TO (TITLE):  Ownership  
DATE:        August 28, 2017

BASIC FUNCTION: Work & oversee all guest transactions and reconciliations.  

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school diploma or equivalent preferred 
6 months of supervising in a food & beverage establishment
Flexibility in shift times required
Excellent human relations skills are necessary
Good organizational skills
Computer literate 
Must be able to communicate in English 
Ability and passion to learn 

ESSENTIAL FUNCTIONS:  Other duties as assigned.
Working knowledge, including programming, of the POS system
Daily cash reconciliation at the end of the night
Working knowledge of the shop’s sound system
Brewing coffee and replenishing coffee supplies throughout the day 
Wrapping and boxing pastries and breads for customers
Properly storing items at the end of the day
Updating the daily menu board
Answer incoming calls with proper greeting and telephone etiquette. 
Assists in properly storing and organizing incoming inventory 
Replenishing supplies of food and non-food items as needed
Performs cleaning maintenance of the display cases and counters
Wiping down tables and chairs at the end of the shift
Front of the house floor maintenance including vacuuming, sweeping  and mopping
Re-stocking of shop literature as needed
Trash removal from front of the house area when required  
Maintains safety and sanitary standards in production areas                   according to the State’s Health Code and internal standards 
Clean windows as needed
Recommends changes in working conditions and use of equipment to increase efficiency and safety of the operations
May be required to assume the role of Supervisor when the owner’s are not present
Ability to work in a team-driven environment, take direction, offer        direction and assist with problem solving
Establish and maintain a positive, professional relationship with co-     workers and customers through effective, accurate, timely, and              reliable communication and action

 ENVIRONMENT:
The environment for this position includes the need to be mobile throughout shop, to include standing and walking for more than 8 hours a day.  Some outside work required while cleaning and removing trash. 
27 Leigh Street    Town of Clinton, NJ 08809    908 442-0666